Privacy Policy

This Privacy Policy sets out how Right Plan Communications LTD uses and protects any information that you give us (Right Plan Communications LTD).

Right Plan Communications LTD is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured the information will only be used in accordance with this privacy statement.

Right Plan Communications LTD has the right to update privacy policy terms. Any update to this policy will be available to view at the bottom of this page.

This policy is effective from 10th January 2014

What we do with the information you provide us.
in first instance we require basic information in order to understand your requirements and compare tariff's from suppliers for a mobile / energy quotes. Further information is obtained to then secure your mobile / energy tariff's with suppliers. We may also use this information for the following:
- Internal Record Keeping.
- Provide customer services in regards to the services you have taken with us.
- To improve our services.
- We may periodically send promotional email about new products, special offers or other information we think will benefit yourself.
- We may use the information to customise our website according to customers interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customers needs. We only use this information for statistical analysis purposes and then the data is removed from our system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, buy you can usually modify your browser settings to decline cookies if you prefer. However doing this may prevent you from taking full advantage of the website.

Links to other website
Our website may contain links to enable you to visit other websites. However, once you have used these links to leave our website, you should note that we do not have control over any other website. Therefore we cannot accept responsibility for the protection and privacy of your information that you provide whilst visiting these websites and are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
Right Plan Communications will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible using any of the company's details below. We will promptly correct any information found to be incorrect.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at:

Requesting personal information we hold
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Right Plan Communications LTD
92 Carnation Road
SO16 3JL
Please also include cheque/postal order for the fee of £8.21 + vat (£9.52 including vat).